Mphephetha’s Wedding - Great lessons cushioned in a culture shock!
Joko laughed at my patent nervousness as he lead me into the traditional Zulu gear stalls at Dalton Hostel - in Durban, South Africa. Animal skins lay around willy-nilly as did drums, umbadada … Continue Reading ››
There are many decisions made in the cross-cultural workplace, that are seen to be grossly unfair. And they often are.
Most workplace systems and rules and regulations, are based on the historical cultures, beliefs and traditions of the people who founded the organisation. … Continue Reading ››
Often when people are in a rush, angry and unsettled, they will "tell somebody off”, in front of other team members. (Or family.) This is not a cultural challenge, it is actually a matter of disrespect. Should you wish to communicate anything, that may … Continue Reading ››
When communicating, with a person from a community-based background, it is important to be at their level. It has been the traditional way, in African cultures, to immediately get to the height or below that of other people. When entering a home, a person will sit down and wait to be addressed. When going into an … Continue Reading ››
When working in diverse groups of people, a lot of confusion can occur in the passageways. The more community-based cultures, will always try and walk around people who are in conversation. They have grown up to believe that one never breaks the human bond between people who are … Continue Reading ››
It is at the point of greeting a person in their own language, with their body language, and in respect that we honour their humanness. Our nine-year-old, and 14-year-old sons, greet in many languages. As do their mother and father. I have seen the delight on people's faces. And I have felt it myself. Many years ago, … Continue Reading ››
Privilege is often a fact of unconscious bias. How do we deal with it? “Privilege is a set of unearned benefits given to people who fit into a specific social group.” To be privileged is not a failing, it is … Continue Reading ››
Welcome, respected and included. My 26 year journey, through many cultures and workplace diversity training, has taught me that people just want to feel welcome, be part of the team and be respected for who they are. No-one wants to be separated by gender, language, education, race, age, religion, level or any other so-called “difference.” This is what … Continue Reading ››
We can help you identity the 10 Worst ways to resolve conflict! And show you to transform conflicted teams, fast! Brian V Moore Conflict Resolution - Ten Conflict Resolution Mistakes To Avoid: "Conventional wisdom (and research) says that good communication can improve relationships, increasing intimacy, trust and support. The converse is also true: poor communication can weaken … Continue Reading ››